Frequently Asked Questions

Where is Jacksonville Self Storage located?We are conveniently located at 10724 Lem Turner Rd, Jacksonville, Florida 32218. We’re directly next to Save A Lot.
When can I visit your office?
Our office is open from 8:30 am to 5:30 pm (Monday - Friday), from 9:00 am to 5:00 pm (Saturday), and from 9:00 am to 2:00 pm (Sunday).
When can I get access to my unit?
You can use our storage units 24 hours a day, 365 days a year. Whether you’re using self-storage for personal or business reasons, we offer 24-hour access because we know there’s nothing more frustrating to tenants than being unable to access their possessions when they need them.
How far are you from Callahan, Florida?
Callahan is only 14 miles away from our facility, meaning you can reach us after a 19-minute drive. We’re also convenient to the communities of Yulee, Orange Park, Baldwin, Lakeside, and Nassau Village-Ratliff.
What is climate control?
Climate control simply means that your moisture and temperature-sensitive items are stored in a safe environment. Climate-controlled storage units have the ability to provide tenants with a sigh of relief knowing their antiques, classic cars, furniture, electronics, documents, and other belongings are properly stored in a secure place.
Do you offer truck rentals?
We sure do! Once you’ve picked one of our storage units, you most likely want to move things right away. Our U-Haul moving trucks and trailers are perfect because they remove the need to find a vehicle large enough for all your stuff, allowing you to load it and drive it out here any time you want.
What is drive-up access?
Drive-up access allows our tenants to park directly next to our storage units, saving both time and energy during the renting process. Why park your car in a front lot and then carry your belongings onto the property and to your rental when there’s such an easy alternative?

Do you offer boat and RV storage?
Yes, our parking places are great for a variety of vehicles, including boats, RVs, cars, trailers, business vans, and more. Don’t hesitate to ask us for more information about our indoor and outdoor vehicle spaces.

What are your security features?
Our facility is located in a safe area with high visibility and equipped with a fenced perimeter, a security gate, and secure storage units.

Do you have moving supplies?
Yes, we offer a variety of packing, moving, and shipping supplies at our facility. We have boxes, locks, protection covers, tape, and anything else you may need during your move.

Can I pay online?
You sure can! Our online bill pay option allows you to make payments, reserve storage units, and update your account details from anywhere with an internet connection.

Where do I go from here?
You can check out our unit prices and read more about our useful amenities. Our resident manager is happy to answer any questions you may have, so feel free to contact us or come by and visit us! Se habla Español.